Single User Cancellation/Refund Policy: Refunds on single user registrations for the virtual conferences will not be given, however substitutions are allowed within the same company. See conditions below. Refunds/Credits will NOT be given to no-shows as the content is available to view up to one week post-event.
Substitution/Transfer Policy: Registrations may be transferred from one party to another party working for the same company prior to 1st May 2021. After 1st May 2021, no attendee substitutions will be allowed. All substitution requests will be processed within 3 business days.
Discount Link Policy: Discount links may exist. Prospective attendees must meet the link criteria and have been given the link by an authorised individual from Cannon Events Ltd. Being sent a discount link does not necessarily entitle the holder of the link to qualify for the discount. Cannon Events Ltd reserves the right to cancel the registration of any ticketholder found to have used a discount link erroneously.
Recording & Videotaping: Recording the event (visual and/or audio) by delegates is strictly prohibited.
Force Majeure: If events beyond the reasonable control of the parties, including, but not limited to, acts of God, war in the UK, strikes, terrorist attacks in the city where the event is being held, or curtailment of transportation either in the conference city or in the countries/states of origin of the attendees, which prevents at least 30% of the attendees from arriving for the first day of the event, so that it is impracticable